What to do if I am unable to log in to my account?

• The first thing to check, in this case, is if you remember the email address and password correctly.
• Also, check if your ‘Capslock’ button is on.
• Type on a plain document to check for Capslock being engaged. 

Things to do: 

• Click on the ‘Forgot password’ link, enter your registered email address or Phone number to receive a link or OTP to change password and follow the instructions to create a new password.
• This will help you log in, without having to register with UrbanPro again.