Avoiding the penalties is incredibly simple. Follow the steps mentioned below:
- Keep your Demo Availability up to date so that students don’t book demos you can’t attend. If unforeseen circumstances force you to miss a demo,
- Ensure that you inform the students and reschedule OR cancel the demo. Please note, rescheduling/cancelling a demo should be done at least 3 hours before the demo starts.
Please understand that this policy is being put in place to ensure that we don’t end up offering a negative experience to students or their parents who are trusting the platform to deliver top quality and professional tutors. Poor experience will not only harm the platform but all the tutors associated with it.