Why was my learning requirement rejected?

UrbanPro ensures only genuine student requirements are posted on the platform. Your post can be rejected for several reasons:

1. Student Declined

1. UrbanPro’s team may call to verify your requirement.
2. If you:
   Say you no longer need a tutor, or
   Are not the person who posted the requirement,
   
   The request will be marked as “Declined by Student.”
   A confirmation email is sent to your registered address.

2. Incorrect or Unreachable Phone Details

1. If your phone number:
   Is incorrect, or
   You’re unreachable during verification,

Your post will be rejected for invalid phone details.
UrbanPro will email you, asking for a correct contact number.

3. Misidentified as a Tutor (Teacher Jobs)

If you're actually a tutor who accidentally created a student account, UrbanPro may assume the post is invalid.
Your request will be rejected and you'll receive a clarification email.

If any of these assumptions is wrong, just send an email to support@urbanpro.com