Why Was My Course/Masterclass Photo Rejected on UrbanPro?

Your course or masterclass photo may have been rejected due to non-compliance with UrbanPro’s content guidelines. To ensure approval, please follow these requirements:

Photo Guidelines:
- The image must be relevant to your course/content
- The course or masterclass name should be clearly mentioned in the image
- Use only original photos — do not upload Google images, stock images, or copyrighted content
- Ensure the image is of high quality (clear, bright, and professional)
- The photo must not contain any contact information, such as:
Phone number
Email ID
Website URL
Social media handles

Avoid:
- Blurry or pixelated images
- Random internet downloads or clipart
- Promotional flyers with personal branding or contact info
- Irrelevant photos not related to the course topic
- A professional and course-specific image helps students understand your offering better and builds trust.

If you've followed all the above and the photo is still rejected, please contact support@urbanpro.com for further assistance.