Getting Started With UrbanPro
Understanding Student Enquiries
- How do I report an enquiry as invalid
- How does UrbanPro generate and verify enquiries?
- How Does UrbanPro Verify Phone Numbers In Enquiries?
- What Information Does UrbanPro Share About An Enquiry?
- How Many Tutors Can Contact An Enquiry?
- How Many Enquiries Should I Respond To, To Get One Student?
Importance Of Your UrbanPro Profile
- How to create a great intro video
- How To Complete Your UrbanPro Profile?
- How Can I Check My UrbanPro Public Profile?
- How To Get A Verified Badge (UrbanPro Badge) On Your Profile?
- Tips To Increase Trust & Credibility Of Your Profile On UrbanPro
- What Should I Put Under Gallery Section On My Profile Page?
LIVE Online Teaching Tools
- How do I see the messages I have sent to students?
- Learn about UrbanPro
- What are the important tools required to conduct online classes?
- Do I have to record my online classes?
- Why using UrbanPro for online teaching is better than using a video conferencing tool such as Zoom, Google Meet?
- Teaching your first online class using UrbanPro LIVE
UrbanPro Partnership Program
- What is the UrbanPro Tutor Partner program & how it works
- Why switch to the UrbanPro Partnership program?
- UrbanPro Partnership program guidelines
- How are tutors ranked in the UrbanPro Partnership program
- How to schedule a demo class with a student
- How do I handle incoming demo requests?
UrbanPro Premium Membership & Coins
- How to buy UrbanPro coins
- How Do I Upgrade To Higher Plan?
- What Payment Methods Are Supported To Buy Premium Membership And Coins?
- How Do I Purchase Additional Coins During My Membership? - Cover Both App And Web Here
- What Is The Validity Of Coins I Buy?
- When Are My Coins Deducted?
Best Practices To Attract Students
- Follow these simple steps to improve your conversion or success rate on UrbanPro
- Improve your ProScore - Higher ProScore improves your profile ranking
- Improve your UrbanPro Rating - Get ahead of your competition
- Increase your visibility by answering Questions in UrbanPro Community
- Follow up with students as early as possible on a call or using Whatsapp
- Write a genuine, detailed and informative response to every student enquiry
FAQ
- Basic App Troubleshooting
- How to reach UrbanPro Customer Service and Support
- Where Can I Download The Urbanpro Tutor App From?
- How Can I Enable/Dsiable App Push Notidications For My Tutor App?
- How Can I Review The Urbanpro App On The App Store?
- Onboarding Guide For Tutors And Trainers
Courses
Assessments
- How to check the status of an assessment?
- How to check when an Assessment was created?
- How to check Assessment snapshots?
- How to share an assessment link directly with your students?
- How to use community questions in your assessment?
- How to delete an Assessment?
Privacy, Terms of use and other policies
- Receiving payment for services rendered
- Terms of use
- Privacy Policy
- Verifying my personal information
- How does UrbanPro protect my Personal Information?
- What security precautions are in place to protect against the loss, misuse or alteration of your information?
Manage account
Communication - Tips and Troubleshooting
- Sending messages through UrbanPro
- Communicating with students after first response
- Do we have to contact the students once I become a Premium member or will the students contact me?
- I am unable to reach the enquiring Student's phone number
- Where can I see the enquiries whom I have contacted?
- Why the messages are going to the student if I have not opted for Auto Response?
Create & Manage Online Courses on UrbanPro
- How to create a Live Interactive Online Course?
- How to set up an online Demo Class?
- How to conduct a Demo Class?
- How to request payment after a Demo Class?
- How to schedule a regular online class?
- How to join a scheduled online class?