Getting Started With UrbanPro
Manage Account
- How to login to your UrbanPro account?
- How to reset your UrbanPro account password?
- How to logout from your UrbanPro account?
- How to close/delete your UrbanPro account?
- How to enable/disable your Email alerts?
- How to enable/disable your SMS alerts?
Importance Of Your UrbanPro Profile
- How to complete your UrbanPro Profile?
- How can you check Your UrbanPro Public Profile Page?
- Why is a profile photo important?
- Why Was My Profile Photo Rejected on UrbanPro?
- How to create a great intro video?
- What should be put under the Gallery Section on the Profile Page?
Understanding Student Enquiries
- How does UrbanPro generate and verify enquiries?
- How Does UrbanPro Verify Phone Numbers In Enquiries?
- How to add/update the classes/subjects that you teach?
- How to enable/disable Online preferences?
- How to enable/disable Offline preferences?
- How To Get Subject Specific Enquiries?
About the classes
- What is an UrbanPro Calendar?
- How to enable demo availability?
- How to disable demo availability?
- How to schedule a Demo class with a student?
- Can I take an offline demo class at the student’s house?
- How can you group students into one demo class?
UrbanPro Premium Membership & Coins
- What are UrbanPro coins?
- Why does UrbanPro charge coins for every enquiry?
- When does UrbanPro charge Coins for an enquiry?
- What is Premium Membership and how do I purchase it?
- How to purchase additional Coins during my Membership?
- What is the validity of coins purchased?
UrbanPro Partnership Program
- How to Book and Join an UrbanPro Live Training Session?
- What is UrbanPro Tutor Partnership Program?
- How does the Tutor Partnership Program work?
- What is the eligibility to become a Tutor Partner?
- What are the communication guidelines for Tutor Partners?
- What happens if Tutors or Students miss demo classes?
Courses
Assessments
- How to check the status of an assessment?
- How to check when an Assessment was created?
- How to check Assessment snapshots?
- How to share an assessment link directly with your students?
- How to use community questions in your assessment?
- How to delete an Assessment?
FAQ
- Does the student receive a certificate after completing the course?
- How can I connect or find an email ID of my Account Manager?
- How to Change Your registered Mobile Number on UrbanPro?
- Can a student take more than one demo class before starting regular classes?
- Why am I not getting OTP?
- How Much Do I Charge For Any Kind Of Category?