Getting Started With UrbanPro
Understanding Student Enquiries
- Introducing the new Enquiries Dashboard
- How do I report an enquiry as invalid
- How does UrbanPro generate and verify enquiries?
- How Does UrbanPro Verify Phone Numbers In Enquiries?
- What Information Does UrbanPro Share About An Enquiry?
- How Many Tutors Can Contact An Enquiry?
Importance Of Your UrbanPro Profile
- How to create a great intro video?
- How To Complete Your UrbanPro Profile?
- How Can I Check My UrbanPro Public Profile?
- How To Get A Verified Badge (UrbanPro Badge) On Your Profile?
- How to increase Trust & Credibility of your profile on UrbanPro?
- What should I put under Gallery Section on the Profile Page?
LIVE Online Teaching Tools
- Muting/Unmuting Participants in an Online Class
- How do I see the messages I have sent to students?
- Learn about UrbanPro
- What are the important tools required to conduct online classes?
- Enable Screen Sharing
- Do I have to record my online classes?
UrbanPro Partnership Program
- What is UrbanPro coin deduction and Refund policy?
- What is the UrbanPro Partnership Program?
- How does the Partnership Program work?
- Why switch to the UrbanPro Partnership Program?
- Guidelines/Penalties for UrbanPro Partnership Program
- How are Tutors ranked in the UrbanPro Partnership program?
UrbanPro Premium Membership & Coins
- How to buy UrbanPro coins?
- How do I upgrade to a higher plan?
- What are the payment methods to buy Premium Membership And Coins?
- How do I purchase additional Coins during my Membership?
- What is the validity of coins purchased?
- When are my Coins deducted?
Best Practices To Attract Students
- How to improve conversion or success rate on UrbanPro?
- How to improve your ProScore and how higher ProScore improves your profile ranking?
- How to improve your UrbanPro Rating and get ahead of your competition?
- How to increase your visibility by answering Questions in UrbanPro Community?
- How to follow up with students through a call or a message?
- How to write a genuine, detailed and informative response to every student enquiry?
FAQ
- Basic App Troubleshooting
- How to reach UrbanPro Customer Service and Support
- Where Can I Download The Urbanpro Tutor App From?
- How Can I Enable/Dsiable App Push Notidications For My Tutor App?
- How Can I Review The Urbanpro App On The App Store?
- Onboarding Guide For Tutors And Trainers
Courses
Assessments
- How to check the status of an assessment?
- How to check when an Assessment was created?
- How to check Assessment snapshots?
- How to share an assessment link directly with your students?
- How to use community questions in your assessment?
- How to delete an Assessment?
Privacy, Terms of use and other policies
- Receiving payment for services rendered
- Terms of use
- Privacy Policy
- Verifying my personal information
- How does UrbanPro protect my Personal Information?
- What security precautions are in place to protect against the loss, misuse or alteration of your information?
Manage account
Communication - Tips and Troubleshooting
- How to send messages through UrbanPro?
- How to communicate with students after the first response?
- Will students contact me or I have to contact students?
- I am unable to reach the enquiring Student's phone number
- Where can I see the enquiries whom I have contacted?
- Why the messages are going to the student if I have not opted for Auto Response?
Create & Manage Online Courses on UrbanPro
- How to create a Live Interactive Online Course?
- How to set up an online Demo Class?
- How to conduct a Demo Class?
- How to request payment after a Demo Class?
- How to schedule a regular online class?
- How to join a scheduled online class?