What are UrbanPro Partner levels, how to progress to the next level?

UrbanPro has 4 Partner Levels, each with increasing benefits and eligibility requirements.

1. New Tutor Partner

This is the default level for every newly registered tutor.

Benefits

• Respond to student enquiries
• Access training and certification to become a Tutor Partner

How to Progress to Tutor Partner

You must:

Build your profile

• Upload Profile photo
• Verify Identity document
• Update Profile tagline
• Verify Email ID
• Additional classes that you teach

Earn at least 5 positive reviews

Complete one of the following

• "Learn how UrbanPro Platform Works" OR
• Tutor Partner Training Session OR
• Complete UrbanPro Certification Training

Eligibility check:
UrbanPro Tutor Partner Eligibility

2. Tutor Partner

Benefits

Everything in New Tutor Partner, plus:

• Receive incoming demo requests
• Monthly top-up coins (based on membership plan)
• Improved ranking and visibility
• Fastest enquiry alerts

How to Progress to Top Tutor Partner

You must:

Ensure Profile Completion

• Upload Profile photo
• Verify Identity document
• Update Profile tagline
• Verify Email ID
• Upload Intro video

Reviews

• Minimum 10 positive reviews

Coins Balance

• Maintain sufficient coin balance

Bonus Coins per Demo

Average of 40+ Bonus Coins per Demo

Bonus Coins are earned when students make payments through UrbanPro SecurePay.

Ways to improve this metric

• Follow up after every demo
• Attend all demos
• Group multiple students into a demo session when possible
• Send competitive quotes
• Collect payments through UrbanPro SecurePay

Students via UrbanPro

• At least 1 student in the category who has paid via UrbanPro

Ways to improve

• Request all UrbanPro enquiry payments through SecurePay
• Collect payments from existing students through SecurePay where possible

Platform Compliance

You must agree to:

• Communicate with students through UrbanPro
• Request payments through UrbanPro
• Conduct classes through UrbanPro
• Accept the higher fee structure and avoid sharing direct phone numbers

Eligibility check:
UrbanPro Top Tutor Eligibility

3. Top Tutor Partner

Benefits

Everything in Tutor Partner, plus:

• Higher ranking and visibility
• Fastest enquiry alerts

How to Progress to Super Tutor Partner

You must:

1. Complete 100+ paid teaching hours
   • In a specific category (e.g., Spoken English, Coding, etc.)
2. Have an active Business Plan subscription on UrbanPro

Eligibility details:
UrbanPro Super Tutor Requirements

4. Super Tutor Partner

Benefits

Everything in Top Tutor Partner, plus:

• No flat fee when collecting student payments
• Additional ranking boost
• Ranked above Top Tutors
• Preferred by many students when choosing tutors

Quick Progression Path

The fastest path is usually:

1. Complete your profile 100%.
2. Finish the required training.
3. Collect 5 reviews to become a Tutor Partner.
4. Add an intro video and reach 10 reviews.
5. Conduct demos regularly and collect payments through UrbanPro Secure Pay to improve Bonus Coins per Demo.
6. Complete 100+ paid teaching hours while maintaining an active Business Plan to reach Super Tutor status.