Virtual numbers are intermediary numbers that you need to use when you call a student. They are not real phone numbers and are meant only for the purpose of facilitating the calls. You must only use your registered mobile number to call a virtual number. Trying to call from a phone number that is not registered with UrbanPro will not work.
They being virtual numbers, cannot be used to send messages via SMS or WhatsApp.
Calls made using these numbers are recorded for internal quality and audit purposes. Therefore any sharing of contact information using these numbers could lead to a suspension of your UrbanPro account.